Our Staff

What differentiates one skilled nursing & rehabilitation center from another? The answer is... the people who work and reside there! The people set the tone, the atmosphere, and the expectations. At The Laurels of Norworth, we take great pride in ensuring that everyone feels like part of our family and that they are treated as special "guests" in our home.

The Laurels of Norworth employs a team of highly qualified medical professionals, including a Medical Director, Registered Nurses, Restorative Care Nurses, a Wound Care Nurse, state tested Certified Nursing Assistants, Physical Therapists, Occupational Therapists, and a Speech Therapist. Our on-site Rehab, Dietary, Social Work, and Activities departments provide personalized and compassionate care to each guest. From the moment you walk through the front doors, the warmth and caring of the staff will begin to gain your trust and confidence, as they strive to exceed your expectations.

Unlike other facilities that use "contracted" staff members, each member of the team at The Laurels of Norworth is directly employed, not "contracted". Each Team Member takes great pride in portraying "The Laurel Way of Caring", as they strive for excellence in providing only the highest standard of care and services to every guest, and to every family member and visitor. Come on in! Visit a while! Let us show you our very best... let us show you The Laurel Way.

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Kacy Gilliland

Director of Marketing

Kacy earned her Bachelor’s degree in Psychology from the University of Phoenix. She started as the Director of Marketing for The Laurels of Norworth in October 2012. Prior to this, she worked as The Regional Director of Marketing for Laurel Health Care Company. Kacy brings to The Laurels of Norworth over 17 years of long-term care experience. Kacy started her tenure in the Long-Term Care industry as an activity assistant. She worked in various departments throughout her career until finding her calling in the marketing field. Kacy has always held a special place in her heart for long-term care centers, throughout her childhood she used to go to work with her mother every Sunday afternoon and with the patients. Today, she still loves spending time with the guests and their families and believes each of them make a difference in her life.

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Mandy Warren

Rehabilitation Services Director

Mandy has been working in skilled nursing for 16 years. She graduated from Eastern Michigan University in 2002 with her degree in Bachelors of Science in Occupational Therapy. She knew that she wanted to be an occupational therapist since she was in the eighth grade. She loves working with older adults. Mandy lives in Ostrander, Ohio with her husband and 3 children.

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Brittany Chenault

Director of Nursing

Long-term care/skilled nursing has long been Brittany's passion. Her grandmother was a Licensed Practical Nurse and she spent lots of time with her as a child in the nursing home. After she graduated high school, she enrolled in college and worked as an STNA until she graduated in 2011 with her Associate’s Degree in Nursing. She then attended Ohio University and obtained her Bachelor’s Degree in Nursing in early 2016. She has been working for The Laurels of Norworth 2015, initially as the Assistant Director of Nursing and was promoted to Director of Nursing in September of 2018.

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